VOTE: Customer Service Professionals

Recognizing excellence in customer service, wherever, whenever.
OUR SCALE
    1 star, barely there
    2 stars, so-so
    3 stars, adequate
    4 stars, Good !
    5 stars, Excellent ! exceeds expectation

OUR MISSION: Helping talent rise. 

Agaru
(Japanese): to help something rise, to lift something.

Who can I vote for?
Anyone in customer service positions: bartenders, waiters / waitresses, sommeliers, retail. Anyone with great attitude and aptitude for customer service.

Who can vote?
ANYONE. If you are a customer,
you should. You are the reason of the job.

Our job: recognize excellence in customer service.
And YOUR VOTE makes the difference. 

Why are we doing this?
1. Feedback is hard to get and very important to improve performance. 

2. Recognition of a job well done rarely happens. And it is the gracious thing to do.

3. Recognition makes a huge difference for the staff. And the world.

What happens after I vote?
We create a record for the staff, so that there is proof of their talent.
They also get a ‘good job’ letter in the mail.

With your vote we will help staff have an independent measure of their talent,
aside from enterprises or governments.

We believe  that wasted talent is a shame. 


Your vote for staff shares your gratitude with the world

We are not asking for charities
We are not religiously affiliated 

NOTE:  the top contributors and service staff
in any city will  be rewarded
(RULES HERE) 

Good service is universal.
Our system works anywhere in the world.
Your vote helps us help talent rise. 




STAFF BY COUNTRY ON RECORD

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WHY VOTE?

STAFF? SIGNUP AND BE RECOGNIZED

FOR ENTERPRISES

RESOURCES FOR HOSPITALITY STAFF

FAQ


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TERMS AND CONDITIONS APPLY

A proudly Canadian company, immigrant owned and operated. 

Agaru   — The reference for hospitality

Agaru — Helping talent rise

Copyright 2018, 2019, 2020 MARLABS INC, ALL RIGHTS RESERVED

What is Great service? How can we define it?

So what is Great service? 

Here is a quick guide we think is fair:

    1. Prompt (fast is best, time is money)
    2. Helpful (pointless to be fast and nice if you can’t really help, eh?)
    3. Meets the mark of the guest / client (and exceed those needs)
    4. At expected / stated cost or reasonably close (time is money but money is also money)
    5. Mindful of the client expectations (being seamless about touchy issues like cost and timing)
    6. Smooth interaction (all complexity either explained beforehand or eliminated, from A to Z)
    7. Pleasant (you want to see the people that served you again and again, and you would send your friends to them too)
    8. Delights and it’s FUN! (It’s what makes it personal and brings people back)
    9. Anticipates needs of the client or guest, seeming effortless and gracious (they’ll seem like mind readers but may be lots of moving pieces for this)
    10. Honest (all is done in good faith, not to take advantage)

What is talent?  ]