LOCATION: DUBAI, UNITED ARAB EMIRATES
THANK YOU, YOUR ANONYMOUS FEEDBACK HELPS ME IMPROVE
Professional Bartender with 4+ years of experience at busy bars and Pubs in Al Seef Marina area.
Knowledge of over 100 cocktails recipes and Invented 2 mixed beverage recipes.
MY RESUME IN DETAIL
BARTENDER. November 2020 – January 2021
Distillery, Souk Al Manzil
Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice
napkins, straws, glassware and other accessories
Slicing, pitting, and preparing fruit garnishes for drinks
Collecting money for drinks served and providing change as needed
Making homemade syrups
Disinfect the counter before starting the service, after the client has left and at the end of the service
BARTENDER. June 2017 – October 2019
961 LB, Dubai, DXB
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to
ensure high volume of daily and weekly sales.
Serve drinks and mix ingredients to prepare cocktails
Demonstrated ability to keep the bar organized, stocked and clean
Monitored cash registers and collected payments for drinks and food
Greeted and seated customers in a friendly manner
Helping guests to choose which drink suit them depending sometimes on Season, fruits or types
Exhibited pride by maintaining personal hygiene as well as providing a hygienic working environment
Opened and closed Bar independently, restocked depleted items daily, helped prepare for events
SOMATEL HOTEL, Douala, CMR
Rotated inventory and kept track of stock, making recommendations for ordering.
Aided head bartender in administrative tasks and report creation.
Developed relationship with regular customers while encouraging others to become return
customers through excellent customer service
Kept track of tabs accurately and handled money responsibly.
BARTENDER 2014 – 2015
BANQUETTES GRILL & BAR, Douala, CMR
Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
checking the labels and the date expiration on the Dairy products
Interact with customers, take orders and serve snacks and drinks
Access customers’ needs and preferences and Make Recommendations
Mix ingredients to prepare cocktails and shots
Check customers identification and confirm it meets legal drinking age
Restock and replenish bar inventory and supplies
CUSTOMER SERVICE. 2013 – 2014
BOJ, Douala, CMR
Responsible for answering customer queries, problem solving and providing detailed info Assisted in
the training of new customer service representatives and associates.
Organized the workflow to meet customer timeframes
Performed market research surveys on customer needs and requirements as well as information on
Customer Care Assistant
Receiving customer’s calls for enquiries, complaints, opinions etc. and solve them or direct them
to relevant departments for solutions
Working cooperatively with key team members, clients and vendors
CHADI KHACHBE (961 LB). firstname.lastname@example.org
ATHANASIOS BROUSTAS (Banquettes Grill & Bar) email@example.com
TRINATH (Distillery) +971 55 464 5187
KEY SKILLS & ACTIVITIES
A polite conversationalist and listener
Wine and food pairing
Physical endurance stamina, strength
Adaptability and Cleanliness
2012 – Degree Of Professional Qualification in Hospitality
2011 – Certificate of Training in the Hotel Industry
2011 – Graduate Bachelor
Nationality – Cameroonian Languages – French, Spanish
Passport – 0502852. Visa Type – Visit Visa
WHAT IS GOOD SERVICE? HERE ARE OUR GUIDES AT AGARU
So what is Great service?
Here is a quick guide we think is fair:
- Prompt (fast is best, time is money)
- Helpful (pointless to be fast and nice if you can’t really help, eh?)
- Meets the mark of the guest / client (and exceed those needs)
- At agreed cost or reasonably close (time is money but money is also money)
- Mindful of the client expectations (being seamless; issues like cost and timing)
- Smooth interaction (all complexity either explained beforehand or eliminated)
- Pleasant (you want to see the people that served you again and again, and you would send your friends to them too)
- Delights and it’s FUN! (It’s what makes it personal and brings people back)
- Anticipates needs of the client or guest, seeming effortless and gracious (they’ll seem like mind readers but lots of moving pieces for this)
- Honest (all is done in good faith, not to take advantage)
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THANK YOU !
YOUR VOTE OF TRUST HELPS ME REACH THE STARS
CREATED AND SERVED BY AGARU, HELPING TALENT RISE